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National Cemetery Administration

Functional Organization

The functions of a national cemetery include the operation and maintenance of all aspects of the cemetery. National cemetery directors and staff verify eligibility for burial and schedule the date and time of interment with funeral directors. They also manage burials and gravesite care, as well as the overall cemetery appearance, and host patriotic ceremonies on Memorial Day, Veterans Day and other special occasions. The users of cemetery facilities are typically:

  • Funeral attendees, including family members, funeral directors, etc. 

  • Public visitors

  • Cemetery staff, including administrative, maintenance and other visiting VA staff

  • Volunteers, who provide honors at interment services and assist cemetery staff in administration and maintenance activities

  • Contractors (maintenance and construction), sales representatives and vendors

For design programming purposes, cemetery buildings and site areas can be divided into several functional areas. Tasks, users and specific requirements are identified for each functional area.