National Cemetery Administration

Tasks

• Public reception, waiting and information for visitors and funeral parties
• Receptionist(s) greets visitors, funeral parties
• Dispenses information, hand out maps

User(s)

• Cemetery visitors
• Funeral parties
• Receptionist (Personnel assigned to this area as needed; may be staffed by volunteers)

Related Areas

• Public Rest Rooms
• Cortege Assembly Area
• Telephone Reception/Cortege Control

Special Requirements

• Provide a public image for the cemetery and the National Cemetery Administration
• Character of the space should be non-institutional
• The scale, volume and all parts must create a significant space which invites and welcomes the public
• Minimal visitor seating, in small grouping(s) not crossed by major circulation routes
• Walls and/or display cases for veteran memorabilia
• Possible display location of Great Seal of the United States.
• Receptionist workstation at 750 millimeters (30 inches) desk height with surface for visitor at a 1050 millimeters (42 inches) height; workstation may be free-standing or built-in
• Personal computer with monitor, keyboard and mouse, on network with cemetery computers
• Possible display location of service seals, if not in assembly area
• Heated and cooled to standard office occupancy requirements