To schedule a burial in all Department of Veterans Affairs National Cemeteries, please contact the National Cemetery Scheduling Office by following the instructions listed below:
Step 1: Fax to 1-866-900-6417 or Scan and Email to NCA.Scheduling@va.gov
Fax Eligibility Documentation to 1-866-900-6417 or Scan and Email to NCA.Scheduling@va.gov.
It is important to have all eligibility documentation available prior to calling the Scheduling Office. Burial in a national cemetery is based on military service. A copy of an official military discharge document bearing an official seal or other supporting documentation is usually sufficient to determine eligibility for burial. The document must show release from service was under conditions other than dishonorable. Discharge documentation is not usually needed for scheduling when a Veteran or eligible dependent is already interred in a national cemetery.
If you have no eligibility documentation...
Scheduling Office agents will assist you with the verification process. Requests for eligibility determination when no military discharge documents are available may require 48 hours or more for verification. Scheduling Office personnel will contact you within 48 hours of the initial process with verification results or an explanation of the delay.
Step 2: Call 1-800-535-1117
To assist you, please have the following information readily available:
Scheduling Office Hours:
The National Cemetery Scheduling Office is open 7 days a week from 7 a.m. to 6:30 p.m. Central Time. The Scheduling Office is closed Thanksgiving Day, Christmas Day, and New Year’s Day. Interments at national cemeteries are conducted Monday thru Friday. When a federal holiday falls on a Monday or Friday, cemeteries will open for interments for one day over the holiday weekend as a service to Veterans and their families. The Scheduling Office will have the most current schedule of available interment times for each cemetery.
When do I contact the National Cemetery directly?
There are instances when you should contact a national cemetery directly for scheduling support. They are:
Information gathered will only be used to determine eligibility and the National Cemetery Administration will, as needed, only disclose Personal Identifying Information to Department of Defense entities to determine eligibility for the coordination and conducting of interment honor ceremonies. The National Cemetery Administration will not give, sell or transfer any personal information outside the Department of Veterans Affairs and the Department of Defense.